Frequently Asked Questions
Everything you need to know about our ocean-ready timepieces and service.
What kind of movements do Vaer watches use?
We offer a variety of high-quality movements across our collections, including Swiss-made mechanical and automatic movements, as well as reliable Japanese quartz and solar-powered options.
Are Vaer watches waterproof?
Yes, all Vaer watches are designed for active use and feature a minimum water resistance rating of 10ATM (100 meters), making them safe for swimming, surfing, and diving.
How long does shipping take?
Standard domestic orders typically ship within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your watch, you can return it in its original condition for a full refund or exchange.
Do the watches come with a warranty?
Every Vaer watch is backed by a 2-year limited warranty that covers any manufacturing defects in the movement, case, or crystal.
Can I easily change the straps on my watch?
Absolutely. Our watches feature standard lug widths and most come with quick-release straps, allowing you to swap looks in seconds without any specialized tools.